Individuals engaging the services of Ads Aloft Pty Ltd, trading as Flying Signs, need to be aware of and accept the following Terms and Conditions.
GENERAL
Flying Signs operates under the regulatory structure of the Civil Aviation Safety Authority (CASA) and as such may not be able to satisfy some requests for advertising due to airspace, weather, aircraft serviceability, crew availability or other operational restrictions.
Safety is paramount in all operations at Flying Signs and may affect timings, areas of operations and in some cases the ability to perform the requested display.
BOOKINGS
All applications for Banner Towing are to be requested via the Flying Signs website,
"Sign Creator" page, where the customer must select the appropriate check box indicating they accept these Terms and Conditions.
Responding to the "On-Line Inquiry" from the "Sign Creator" page, the customer will receive a "Confirmation Email" detailing the following;
Banner message details,
The location the banner is to be displayed, Date and Time the banner is to be displayed,
The length of time the banner is to be displayed, Name, address and contact details,
- The Flying Signs "Confirmation Email" is required prior to the requested day or the first day, if a series of displays are requested.
- Upon receipt of the Flying Signs "Confirmation Email", our team will plan the flight to ensure it is able to be performed in accordance with Safety and Regulatory requirements.
- Where the requested location and time meets Safety and Regulatory requirements and there is the availability of an aircraft and suitably qualified crew, a quote will be forwarded to the customer detailing the cost for the flight.
- If the quote is accepted, the "Aerial Advertising Cost Estimate" email is returned to Flying Signs prior to the requested day along with a deposit as detailed in this document.
- Where the requested location and time does NOT meet Safety and Regulatory requirements, a Flying Signs team member will call the inquirer to discuss options available to meet the customer’s needs and still maintain Safety and Regulatory requirements.
- Failure of the customer to follow the booking process as described in this document MAY result in Flying Signs not being able to conduct the requested flight.
LAST MINUTE BOOKINGS, that fall outside the procedure detailed in this document, may be available under the following conditions, please email or call 0412 970 855 or 0422 174 871 to discuss.
PRICING
Prices for the towing of advertising banners from our operating base in Caboolture, Queensland is inclusive of the following components;
TEXT BANNERS
- Construction of a "LETTER BANNER" as detailed on the application and confirmed by the "Confirmation Email",
- Flight time the banner is to be flown over the desired display site,
- Flight time taken for the aircraft and banner to travel from our Caboolture, Queensland base, to and from the desired display site,
- Recovery and disassembly of the banner.
LOGO BANNERS
- Quote for the manufacture of the LOGO and construction of "LETTER" portion of the banner as detailed on the application and confirmed by the "Confirmation Email",
- Flight time the banner is to be flown over the desired display site,
- Flight time taken for the aircraft and banner to travel from our Caboolture, Queensland base, to and from the desired display site,
- Recovery and disassembly of the banner.
BILLBOARDS
- Quote for the manufacture of the BILLBOARD as confirmed by the "Confirmation Email",
- Flight time the banner is to be flown over the desired display site,
- Flight time taken for the aircraft and banner to travel from our Caboolture, Queensland base, to and from the desired display site,
- Recovery and disassembly of the banner.
NOTE:
- Lead times may be applicable for the construction of LOGO and BILLBOARDS which may impact on desired display dates,
- Allow 6 weeks for the manufacture of a LOGO or BILLBOARD,
- LOGO and BILLBOARD banners are reusable.
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PRICING (REMOTE OPERATIONS)
Services offered outside of the designated "Local Area" of operations will be on an "as needed" basis, contact us for a detailed quote.
PAYMENTS
A minimum deposit of 50% of the total amount listed on the quote is to be paid and received into the Flying Signs Bank Account (details displayed on the quote) NO LESS than 5 days prior to the requested day or the first day, if a series of displays are requested.
Prior to the "Day of the Flight", the remaining balance is to be paid and received into the Flying Signs Bank Account (details on the "Aerial Cost Estimate Email"), NO LESS than the last business day prior to the requested day or the first day, if a series of displays are requested.
Failure of the customer to follow the payment process as described in this document MAY result in Flying Signs not being able to conduct the requested mission.
CANCELLATIONS
Cancellations of any flight are at the discretion of Flying Signs for any reason whatsoever, at any time including the day of intended operation. Some of the reasons include but are not limited are;
- Weather,
- Operational Restrictions,
- Aircraft unserviceability,
- Unavailability of crews,
- Failure of customer to complete payments as required by this document,
- Any other reason as determined by Flying Signs.
Re-Scheduling of the flight is to be arranged for a time and date that is mutually agreeable to both the Customer and Flying Signs and where re-scheduling of the flight is not an option, refunds of deposits or full payments are detailed below.
REFUNDS
- A 100% refund of all payments received is given should the planned flight be cancelled by Flying Signs.
- A 100% refund of all payments received is given if the planned flight is cancelled by the customer more than 5 working days prior to the intended day of operations.
- A 50% refund of all payments received is given if the planned flight is cancelled by the customer between 2- 4 working days prior to the intended day of operations.
- No refunds are given if the planned flight is cancelled by the customer within 24 Hrs prior to the intended day of operations.
CHANGES TO FLIGHT DETAILS
Please email or contact us at 0412 970 855 or 0422 174 871 to discuss.
GENERAL DISCLAIMER
Flying Signs is not responsible or to be held liable and the customer agrees to make harmless Ads Aloft Pty Ltd, Flying Signs and its related Directors, Share Holders or Staff, for any resultant event or occurrence, either directly or indirectly related to the cancellation of any planned banner towing flights.